Microsoft 'fix' cripples ZoneAlarm users

Hundreds of thousands of ZoneAlarm firewall users have been locked out of the internet by Microsoft's latest round of software updates.

ZoneLabs advises users of ZoneAlarm to remove the Microsoft update as a workaround until it has created a more satisfactory solution to the problem. The company has set up a forum to help keep users informed.

The forum moderator states: "We are investigating the issue with the Microsoft update KB951748. For the time being we suggest you uninstall KB951748 until the issue has been resolved. We will post when we have more information."

Some users of the firm's forums have discovered that downgrading the firewall's security from High to Medium for the internet fixes the problem, but this is not advised by ZoneLabs. (from vnunet)